Refund And Return Policy

Thank you for shopping with Hussain Crafts. We want you to be completely satisfied with your purchase. Please read our Refund & Return Policy carefully before making a purchase.

1. Return Eligibility

You may request a return if:

• The product is damaged or defective upon delivery.
• You received the wrong product.
• The product has a manufacturing defect.

To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as received.

2. Return Request Time

Customers must request a return within 48 hours of delivery. Requests made after this period may not be accepted.

3. Non-Returnable Items

• Customized or made-to-order products
• Items purchased during clearance or special sale (unless damaged)
• Used or damaged items caused by customer handling

4. Return Process

To initiate a return, please contact us with:

• Your order number
• Reason for return
• Clear photos of the product (if damaged or defective)

Once approved, we will provide return instructions.

5. Refund Policy

After receiving and inspecting the returned item, we will notify you about the refund status. If approved, your refund will be processed within 5–7 business days to your original payment method.

6. Shipping Charges

Shipping charges are non-refundable unless the return is due to our mistake (wrong or damaged product).

7. Cancellation Policy

Orders can be cancelled within 12 hours of placing the order. Once the order is shipped, cancellation is not possible.

8. Contact Information

If you have any questions about our Refund & Return Policy, please contact us:

• Business Name: Hussain Crafts
• Email: info@hussaincrafts.com
• Phone: 9927880491
• Website: www.hussaincrafts.com

Last Updated: February 2026